1. Overview
ELEV8LIFEGROUP LLC, doing business as LeadSynx (“LeadSynx,” “we,” “us,” or “our”), operates the LeadSynx website and provides marketing services and marketing technology. This Privacy Policy explains how we collect, use, disclose, retain and protect information when you visit our website, request information, use our services or communicate with us.
2. Information We Collect
We may collect contact information such as your name, company name, email address, phone number, mailing address and the content of messages you send. We may collect service information related to marketing objectives, campaign requirements, CRM workflows, integrations, appointments, support and customer communications. When you use our website, we may collect technical information such as IP address, browser, device information, referring pages, usage events, cookies and similar technologies.
When you make an SMS consent selection, we may preserve the selection, date and time, source page, phone number submitted, disclosure version, IP address and user agent as evidence of your choice.
3. How Information Is Collected
We collect information directly when you submit a form, communicate with us or engage our services. We may also collect information automatically through website technology and receive information from service providers that support our operations.
4. How We Use Information
We use information to respond to inquiries; deliver and improve marketing services and technology; configure campaigns, CRM connections, automation and integrations; provide support; maintain security; measure website and campaign activity; honor communication preferences; preserve consent records; and satisfy legal and recordkeeping obligations.
5. How We Share Information
We may share information with service providers solely as necessary to provide services on our behalf, including hosting, security, analytics, customer support, email and messaging. These providers may use information only to perform contracted services. We may also disclose information when required by law, to protect rights and safety, in connection with a business transaction or at your direction.
6. Mobile Information and SMS Consent
Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely as necessary to provide services on behalf of LeadSynx and as otherwise required by law. SMS opt-in consent and associated mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
SMS participation is limited to individuals who are at least 18 years of age. SMS participation is voluntary. Providing a phone number or submitting a form does not constitute consent. Message frequency may vary, up to approximately 4 messages per month. Message and data rates may apply. Reply STOP (text STOP) to opt out of the applicable messaging program. Reply HELP (text HELP) for assistance or contact LeadSynx using the information below.
Marketing SMS consent and non-marketing SMS consent are separate, optional selections presented on our contact form. Each selection is unchecked by default, is never required to submit a form or to purchase, and is recorded with the date and time, the phone number submitted, the page address, the disclosure version, the IP address and the browser user agent as evidence of the choice. Mobile numbers collected through these selections are used only to send the specific type of messages consented to, and opting out of one program does not opt the user out of the other.
7. Customer Communications
We may respond to requests through the contact information you provide. Marketing SMS and non-marketing SMS choices are separate and optional. Email marketing messages include an unsubscribe method where required. Certain direct responses or service communications may continue when needed to address your request or provide services.
8. Cookies and Website Technology
We may use cookies and similar technologies for site functionality, security, preferences and analytics. Browser settings may allow you to limit cookies, although some website functions may be affected.
9. Data Retention and Security
We retain information for as long as reasonably necessary to provide services, maintain consent and communication records, resolve disputes, enforce agreements and satisfy legal obligations. We use reasonable administrative, technical and physical safeguards designed to protect information. No method of transmission or storage is completely secure.
10. Consumer Choices and Rights
Depending on your location, you may request access to, correction of or deletion of personal information by contacting us. You may unsubscribe from marketing email using the link provided in the message. To stop SMS messages, reply STOP. To request assistance, reply HELP or contact us directly.
11. Children
LeadSynx services are intended for businesses and are not directed to children under 18. We do not knowingly collect personal information from children under 18.
12. Third-Party Links
Our website may link to third-party websites governed by their own privacy policies. LeadSynx is not responsible for those external practices.
13. Changes to This Policy
We may update this Privacy Policy. The date above identifies the current version. Material changes will be posted on this page.
14. Contact
Privacy questions or requests may be directed to ELEV8LIFEGROUP LLC DBA LeadSynx at nick@elev8lifegroup.com, (561) 376-7387, or 2831 East Oakland Park Blvd, Suite 9 #3297, Fort Lauderdale, FL 33309. See our Terms & Conditions.